Text-based logo with the words 'ELITE PLATINUM PRO CLEAN', where 'ELITE' and 'PRO CLEAN' are in orange, and 'PLATINUM' is in bold blue within a blue rectangle.

Privacy Policy

Last Updated: 03/19/2026

This Privacy Policy describes the policies of Elite Platinum Solutions LLC (Elite Platinum Pro Clean), located in Florida, United States, regarding the collection, use, and disclosure of your information when you use our website and services (“Service”).

By accessing or using our website, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Service.

Information We Collect

We may collect and process the following personal information:

  • Name

  • Email address

  • Phone number

  • Service address

  • Billing address

  • Payment information

  • Any information submitted through booking forms or contact forms

How We Collect Your Information

We collect information in the following ways:

  • When you fill out forms on our website

  • When you book a cleaning service

  • When you contact us directly

  • Through automated technologies (such as cookies and analytics tools)

How We Use Your Information

We use your information for the following purposes:

  • Scheduling and managing cleaning services

  • Processing payments securely

  • Communicating with you regarding bookings or inquiries

  • Customer support

  • Improving our website and services

  • Sending service-related updates or promotions (you may opt out at any time)

  • Enforcing our Terms and Conditions

How We Share Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processors (e.g., Stripe)

  • Booking and scheduling platforms (e.g., BookingKoala)

  • Analytics and website tools

  • Legal or regulatory authorities if required by law

These third parties are only permitted to use your information to perform services on our behalf.

Retention of Information

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. We may retain certain data for recordkeeping, dispute resolution, and enforcement of agreements.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access, update, or delete your personal information

  • Request a copy of your data

  • Withdraw consent for marketing communications

  • Request restriction of data processing

To exercise your rights, please contact us at:
📧 info@eliteplatinumco.com
📞 786-372-8584

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website traffic, and improve our services. By using our website, you consent to our use of cookies. For more information, please refer to our Cookie Policy.

Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website constitutes acceptance of those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Elite Platinum Solutions LLC
📧 info@eliteplatinumco.com
📞 786-372-8584